| Who we can provide care for... |
The Manor House provides personal care for 15 elderly individuals of
either sex who have been assessed as requiring care due to their age
and/or physical handicap. Three of the rooms are suitable for
individuals with serious physical disability requiring the use of a
wheelchair for mobility. The Manor House does not itself provide
nursing so therefore nursing care is provided only by (or under the
auspices of) the District Nursing Team operating on the instructions
of the resident's General Practioner. In principle The Manor House
accepts both individuals referred under social services departments'
care management arrangements and people who are arranging their care
independently and will pay the fees themselves. |
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| What any potential resident should know... |
It is important that any prospective resident be fully aware of the
aims, objectives and facilities provided by The Manor House. The
admission process is therefore multi-staged to allow the prospective
resident, the present residents and the staff to be confident that any
placement would be suitable. It is for these reasons that we do not
normally take emergency admissions. The receipt of this document is
usually the first step towards admission. After reading this document,
prospective residents and their families should be in a position to
determine if The Manor House might provide a suitable home. If the
answer is in the affirmative, prospective residents will be invited to
visit the home with their relatives/carers. The proprietors will also,
with the individual's permission, visit the prospective resident at
his or her present accommodation. At both visits the proprietors will
assess the needs of the prospective resident to ensure that the
appropriate care can be provided. If so, a letter stating that fact
will be sent and a trial placement will be offered as soon as a room
becomes available. |
| For individuals who
are seeking admission to The Manor House straight from hospital, or
are being funded by Devon County Council a shared assessment will have
been completed by the Care Manager or Ward Sister. This assessment
should provide the basis on which to judge the suitability of
placement. |
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Contract and Fees |
Upon admission each privately funded resident will be given a contract
specifying the details of the relationship. For residents funded by
the NHS or Devon County Council, the contract will be between the
agency and The Manor House although each resident will be given a
statement of terms and conditions. The fees for being cared for by the
staff at The Manor House vary depending upon the level of care
required and whether ensuite facilities are provided. To provide a
guideline the current fees range between £400.00 and £450.00 per week.
Fees will include all care and accommodation costs, food and drink,
heating and lighting, laundry done on the premises, and any other
staff services. There are no differences in charging structure between
those who pay the full cost of care and those who have assistance from
a local authority or primary care trust. However; the arrangement and
timing of payment will vary between different authorities and trusts.
It is important to realise that the fees do not cover the costs of
newspapers, periodicals, hairdressing, dry cleaning, chiropody,
treatment by dentists or opticians, or the purchase of clothing and
personal effects.
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Trial Period |
The first 4 weeks after a resident is admitted to the home will be
mutually recognised as a trial period to see how well the new resident
fits in and to establish if the resident thinks he will be happy in
the home before giving up present accommodation. During the trial
period it is recommended that new residents do not bring their own
furniture and other bulky possessions.
Care Planning
On admission to the home a plan of care will be drawn up with the
involvement of the resident and their relatives (if the resident so
wishes). This plan will emphasize the resident's potential to manage
their own lives as independently as possible and to exercise their
freedom of choice. The needs of individuals do not remain static so
review and alteration of care plans will be a continuous process. Each
resident will have their care plan reviewed at least once a month.
Residents will have access to their own care plans and will be
involved in care planning. Staff and relatives will be encouraged to
bring to the attention of the manager any problems or potential
problems so that care can be adjusted promptly and appropriately.
Key Workers
Each resident will be assigned one or more key-workers who are
responsible for befriending, supporting, enabling, encouraging,
providing information and promoting the aims and objectives of the
home. |
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