The Manor House - Principles of Care
Privacy & Dignity
Privacy is a human need and right. It allows people to maintain their individuality. It plays a key role in maintaining the residents‘ dignity and their right to choose, and thereby contribute to their self-esteem. Therefore it is essential that the privacy and dignity of all residents will be respected with regard to their physical, spiritual, self-determination, cultural and psychological needs.
To give help in intimate situations as discretely as possible by ensuring that private facilities (not open to public view, hearing or access) are available for administering to the physical needs of any resident
To ensure that the spiritual needs of the resident are recognised and respected and provision made for the practice of spiritual beliefs when required. At The Manor House we encourage the residents to maintain contact with their church and its representatives. We will provide or arrange transport to attend religious services. For individuals who are either unable or unwilling to attend we will try to arrange home visitation. As part of the home life there is an optional communion service once a month.
To ensure that staff have respect for what is personal and private to residents.
To ensure that staff will always knock on the door and wait to be invited in to a residents room unless for reasons of ill health the resident is unable to answer the door.
To ensure that staff will not enter bathrooms and toilets in use by residents unless permitted to do so by the resident in order to give assistance.
To ensure that each individual has access to relevant information regarding planned care, in order for them to exercise their right to choose and act autonomously.
To ensure that private information received about the resident remains confidential and that residents are confident that it will remain private within the relevant group of care staff, being used only to provide effective care.
To guarantee residents privacy when using the telephone, opening and reading post and communicating with friends, relatives and advisors
To offer a range of locations around the home for residents to be alone or to be with selected others
To provide locks on resident's storage space and bedrooms if the resident wishes
To treat each resident as a special and valued individual
To help residents to present themselves to others as they wish through choice of clothes, appearance or behaviour
To offer a range of activities to enable each resident to express themselves as a unique individual
To tackle any stigma that a resident may experience through age, disability or status
To compensate for the effect of disabilities which may effect the resident's appearance or ability to communicate, mobilise or physically function
To help residents to furnish, equip and use their rooms as they wish
